Quantic's GDPR Commitment

Protecting Your Data

The  GDPR is the most comprehensive EU data privacy law in decades, and went into effect on May 25, 2018. Besides strengthening and standardizing user data privacy across the EU, it requires new or additional obligations on all organizations that handle EU citizens’ personal data, regardless of where the organizations themselves are located. On this page, we’ll explain our methods and how we comply with the GDPR.

Preparing for the GDPR

The GDPR's updated requirements are significant and our team has worked diligently to ensure Quantic is in compliance. Measures to achieve this include:

  • Investments in security infrastructure
  • Updates to relevant privacy policies and terms
  • Ensuring we can support international data transfers
  • Changes to our platform to include tools for data management

We will also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies and update our platform features and terms.

Privacy Shield

Quantic is  Privacy Shield certified. Privacy Shield is a voluntary program for US organizations to show that they have adequate data protections in place to meet EU requirements regarding the transfer of personal data outside of the EU.

Commitments as a Data Controller

Data controllers are companies that supply goods or services to EU residents, or that track or monitor EU residents and decide why and how data is collected and processed. Data processors are vendors or businesses that process data on behalf of data controllers. As a Data Controller, we are committed to both ensuring our practices are sound within the scope of the GDPR, as well as ensuring we only work with compliant data processors.

In support of this, the following are initiatives we have undertaken:

  • Information Audit: As part of the GDPR, we have completed a thorough audit of all data collection, data flows, and data processing within Quantic and between us and our cloud vendors.
  • Information Asset Register: From our information audit, we have created an information asset register. This allows to ensure we are properly tracking, securing, and when applicable, removing user information across our internal systems.
  • Vendor Compliance: We have audited our vendors to ensure they are GDPR compliant.
  • Support for Deletion Requests: Quantic has always allowed for users to request deletion of their account and application data. We have implemented additional product messaging to make this feature more widely known.
  • Breach Notification Policy: In line with our current policies, Quantic will promptly inform users of any incidents involving user data.
  • Lawful Bases Identification: The GDPR allows for a number of lawful bases for processing data. Quantic has documented our bases for data processing and will inform users of changes in the future.
  • Product Adjustments: As part of compliance, Quantic will continue to modify the product to ensure we are meeting both regulators' and users' expectations under this law.

The GPDR is a complex law, with many best practices yet to be agreed upon. Quantic is committed to following developments in this area and implementing best practices as they emerge in a timely manner. As a company, we believe the new legal requirements will raise the bar for honoring end users’ rights.


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