IDology photo best practices

IDology uses photo verification to confirm your identity. This means that your photographic ID will be verified by comparing your ID photo to a photo you take of yourself. Therefore, it is very important you take clear and high-quality photos!

Here are some tips for taking the best IDology photos:

Make sure you are taking your photo on a smartphone or tablet with a working camera
For your ID photos, use landscape mode to maximize space
If you are using a Passport as your ID, be sure to include both "halves" of the passport book in your photo, so there is blank, or table space around all four edges.
Minimize glare - do not take your photo in direct sunlight or with very bright lighting
Minimize shadows - make sure there are no shadows over your ID or your own face in the photos
In a well-lit room, turn off overhead lights to reduce both glare and shadows on an ID
Take a headshot photo - a photo that includes only from just below your shoulders to the top of your head.
Take a photo of yourself looking straight at the camera - it cannot be an angled or side profile photo
If you are wearing glasses in your ID photo, wear them for the IDology photo, and vice-versa - if you are not wearing glasses in your ID photo, do not wear them for the IDology photo
Confirm that the ID you are using matches what you chose in the dropdown
Try a new ID type if you are having continued failure.

If you have any additional questions please email us at registrar@quantic.edu.